About Weekly Updates

Weekly Updates

Palladium Books® Weekly Update – June 9, 2011

Facebook! Twitter!
Share this article on other Social Sites!  

By Kevin Siembieda

Welcome to another week of Palladium excitement.

It has been pointed out to me that my Weekly Updates have been rather lengthy lately. I apologize if I have been too long-winded. It’s just that there has been a lot going on lately, and I know you like to be kept in the loop. I also like getting your input and suggestions. The feedback on the website and Facebook for Rifts® Vampire Kingdoms has been a tremendous help to us. I’ll keep this Update brief.

UPDATE: Website issues have been addressed. The major issues and bugs with the new Palladium website have been fixed. We continue to work on things such as reducing loading time, fixing little bugs, and making additions and improvements.

You can continue to help by spreading the word about the new website, upcoming releases and other exciting things going on at Palladium Books. Your posting links to the Palladium Books website, the online store, and even links to specific products and discussion threads on your own websites, Facebook pages, and other websites that allow such things, really does help. Also talk about your favorite games and new releases. Thanks again.

UPDATE: Online Sales. The Second Chance Sale was almost as popular as our Memorial Day weekend sale. Of course, orders softened after the sale, but are not too bad. That will only get better as new product is released. I’m also working on 2-3 additional June sales to celebrate Palladium’s 30 Years of Publishing Role-Playing Games. These sales will only be in the month of June. Read more about them later in this Update and thank you for your continuing support.

Read more: Palladium Books® Weekly Update – June 9, 2011

Palladium Books® Weekly Update – June 2, 2011

Facebook! Twitter!
Share this article on other Social Sites!  

By Kevin Siembieda

Another wild and crazy (but good) week on many fronts.

UPDATE: Online Sales. Sales over Memorial Day weekend were excellent. People loved the Memorial Day Sale. The Robotech® hardcover was the number one selling item, the print set number two, with everything else clustered in a tie for the number three and four slots. We sold a good number of non-sale items too. Thank you for your support.

Since the sales ended, numbers have been a little soft, but NOT terrible like they had been before we were able to address a number of issues concerning the online store. This means Rex and Thom have fixed many of the problems with the store and while they were at it, have tried to make navigation and shopping easier.

UPDATE: A new issue with the Palladium Online Store. There were, however, problems over the weekend. The big one involved “Browser Compatibility” that caused “some” (not all) people using Internet Explorer and Firefox to be unable to place an order for more than a single book. The problem was the shopping cart would drop the item in the cart as soon as a second item was added. I want to thank the number of customers who contacted us about this problem, because we were unaware of it. That meant an estimated 20-30% of you could not place your order. Grrrr. That number would have been higher, but some of the browser users were able to place orders. Which made the matter all the more confounding.

As you might expect, this was very upsetting. Some related how they wanted to help Palladium by making a purchase, but were frustrated because they could not. Others were upset because they were missing out on the sale items they wanted. Fear not! I have your back. You will have another opportunity to get those sale items, see Second Chance Sale, June 2-5, 2011 – that’s this weekend, starting today.

It wasn’t easy, but the problem Internet Explorer and Firefox users were experiencing should be fixed. Palladium gamer Dorne’s observation and input helped put us on the right track. Thanks Dorne.

IMPORTANT Note: If you should encounter the problem of items dropping from the shopping cart, here is the easy fix (provided by Dorne). Immediately after YOU – the customer – add your first item to the shopping cart, click on the little blue “Update” button under the Qty column and the problem is solved – nothing drops out of the shopping cart and you can add as many items as you like. How simple, but who knew, except Dorne who contacted us with this solution using the Update button. See, this is what makes the Palladium Books community so darn awesome.

Read more: Palladium Books® Weekly Update – June 2, 2011

More Articles...

Page 211 of 219